This Privacy Policy is in accordance with the Terms and Conditions of this website (the “Website”) maintained by Nettie’s Nah Joke Hot Peppersauce Inc. (the “Company”). This Privacy Policy applies to the Website and all products and services offered by the Company and its Website.

The Company is committed to protecting the personal information you provide. Our Privacy Policy set out below (collectively, the “Privacy Policy”) explains how we handle your name, address, telephone number, email address, credit card information, postal code, town/city, gender, purchase history, click through activity, food and product preferences, and any and all other information you may provide on our Website, through telephone contact centres, letters, emails, or through “feedback”, “review” and/or “comment” feature on our Website (your “Personal Information”).

Throughout the Website, the terms “we”, “us” and “our” refers to the Company. Except where stated otherwise, the term the “Company” used in the Terms and Conditions includes Nettie’s Nah Joke Hot Peppersauce Inc., its licensees and their respective officers, directors, employees, suppliers, agents, affiliates, subsidiaries, successors and assigns.

Your access and use of the Website indicates that you have read, understand and agree to be bound by the Privacy Policy and any other applicable laws, statutes and/or regulations. We may change these Privacy Policy at any time without notice, effective upon its posting to the Website. Your continued use of the Website will be considered your acceptance to the revised Privacy Policy.

If you do not agree with the terms in this Privacy Policy, please do not use the Website.

(a) Each time you visit the Website, place an order through our Website or Call Centres, or provide us with information, you consent to the collection, use and disclosure of your information by the Company in accordance with the terms of this Privacy Policy.

(a) Please review this Privacy Policy periodically as it may be updated from time to time. Any changes to the Privacy Policy will be effective and binding to you immediately following the posting of such changes to this Website.

(b) Please also see our Website’s “Terms and Conditions” for other terms and conditions governing your use of our Website, products and services.

(a) Like most websites, the Website uses cookies to keep track of your purchases and other activity on the website and enhance your experience on the website.

(b) We also use cookies to deliver content specific to your interests, to save your password and, if you choose, to save other Personal Information so you do not have to re-enter it each time you visit the site.

(c) Third party advertisers on the website may also place cookies on your browser.

(d) If you wish to disable these cookies, the “help” portion of the toolbar on most browsers will tell you how. However, if you set your browser to disable cookies, you may not be able to access certain areas on the website.

(a) We store the Personal Information you provide to us in a secured cloud with Amazon Web Services (“Amazon”). More information on how Amazon stores your Personal Information can be found in Amazon’s Privacy Policy.

(a) We use the Personal Information about you stored in our database in various ways. First, the next time you use our online web ordering and enter your User ID and Password, we will call-up your information from our database to make processing your order faster and easier.

(b) We also keep track of your food and product preferences/choices and analyze that information.

(c) We may also send periodic emails to the email address you provided to send information and updates pertaining to your order, respond to your inquiries and/or other requests or questions,

(d) If you decide to op-in to our mailing list, you will receive emails that may include the Company’s new, updates, related products, services information, etc. If at any time you would like to unsubscribe from receiving future emails on our mailing list, we include detailed unsubscribe instruction at the bottom of each email. Alternatively, you can contact us through our Website or email us at

(e) The Company may use Personal Information for fulfilling your order or other fully disclosed purposes, such as to enter you into a contest, speed-up the placing process for a future order or responding by email to an inquiry that you posted online.

(f) Your Personal Information may also be used by the Company, or any other division of the Company, to contact you regarding other products or services that may be of interest to you (including those that we may offer jointly with other companies) and for our customer appreciation programs.

(g) We will not give, sell, rent or loan any of your Personal Information to any third party (with the exception of third parties performing functions on our behalf who have an obligation to keep your information completely confidential or a third party who buys our business) unless you have authorized us to do so.

(h) The Company reserves the right to access and/or disclose Personal Information where required to comply with applicable laws or lawful government requests or, the Company’s reasonable opinion, to operate the Company’s Website or Contact Centres properly and securely, or to protect the Company or visitors to this website.

(i) To process transactions on the Website or via our Contact Centres, we may share your Personal Information with our agents, representatives, contractors and service providers so they can provide us with support services such as authorization of credit card transactions, placing of orders and order fulfilment and promotional fulfilment. We require these entities not to use your information for any other purpose.

(j) Your Personal Information may be passed on to a third party in the event of a transfer of ownership or assets or a bankruptcy of the Company. We may also disclose your Personal Information to our subsidiary and parent companies and businesses, and other affiliated legal entities and businesses with whom we are under common corporate control. However, all of these parent, subsidiary and affiliated legal entities and businesses that receive your Personal Information from us will comply with the terms of this Privacy Policy with respect to their use and disclosure of such Personal Information.

(a) We are using a text messaging platform, which is subject to the following terms and conditions. By opting-in for our text marketing and notifications in, you agree to these terms and conditions.

(b) By entering your phone number in the checkout and initializing a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed 30 a month.

(c) You acknowledge that consent to text marketing and notifications is not a condition for any purchase.

(a) If you wish to unsubscribe from the Company’s mailing list, please click on the “Unsubscribe” link provided and follow the detailed unsubscribe instructions. Once completed, you will receive confirmation that you have been successfully unsubscribed from the mailing list.

(b) If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.

(a) The Website may offer links to other sites not operated by the Company. If you visit one of these sites, you should review their privacy and other policies. The Company is not responsible for the policies and practices of others.

(a) You may at any time contact the Company in order to have your Personal Information removed from our database.

(a) If you have any questions or concerns about this Privacy Policy, the practices of this Website or our Contact Centre, or your dealings with the Website or our Contact Centre as it pertains to your privacy, you can contact us at